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Fulfilment & Shipping Service for Businesses & Brands
1) Warehousing and Storage
We offer secure warehousing and storage facilities to store your inventory and manage inventory levels, ensure proper organization, and provide climate-controlled environments if needed.
2) Order Processing and Management
Handling the entire order processing workflow, from receiving orders to picking, packing, and shipping. We integrate with your e-commerce platform to automatically import orders, update inventory levels, and generate shipping labels.
3) Inventory Management
Tracking and management of inventory levels in real-time. We monitor stock availability, conduct regular audits, and provide reports to help you optimize inventory levels and avoid stockouts or overstocking.
4) Pick and Pack
We also pick the ordered products from our warehouse (or any other warehouse) shelves and carefully pack them, ensuring proper packaging to protect items during transit. We handle specialized packaging requirements as well.
5) Shipping and Delivery
We partner with shipping carriers to handle the shipping and delivery process. Apart from competitive rates, we generate shipping labels, and ensure timely and reliable delivery to customers.
6) Returns and Reverse Logistics
We manage returns and handle the entire reverse logistics process alongside receiving returned items, inspect their condition, process refunds or exchanges, and update inventory accordingly.
7) Technology Integration
We integrate our systems with your e-commerce platform or marketplace to streamline operations. This enables seamless order synchronization, inventory updates, and tracking information for both you and your customers.
8) Customer Support
24/7 customer support services are our key USP, such as order status inquiries, returns assistance, or general inquiries related to shipments or delivery. This acts as an extension of your customer service team, ensuring prompt and helpful communication.
9) Analytics and Reporting
On top, we provide detailed analytics and reporting on key metrics like order volume, inventory levels, shipping costs, and customer satisfaction. These insights help you make data-driven decisions to optimize your operation
10) Scalability and Flexibility
Our offerings include scalable solutions that can accommodate your business growth which has the capacity to handle increased order volumes during peak seasons or periods of high demand